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Overview

Rootly’s Confluence integration automates the creation of retrospective pages after incidents. When an incident resolves or a retrospective is started, Rootly creates a new Confluence page in your specified space and populates it with incident data — including the timeline, affected services, teams involved, and follow-up action items. Both Confluence Cloud (OAuth) and Confluence Server / Data Center (Basic auth or Personal Access Token) are supported.

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Features

Automated Page Creation

Create Confluence pages automatically when incidents resolve or retrospectives begin.

Page Updates

Update existing Confluence pages with new incident data as the incident progresses.

Dynamic Content

Populate pages with incident data using Liquid variables — timeline, services, teams, and action items.

Template Support

Use Rootly’s built-in retrospective templates or your own templates built directly in Confluence.

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Template Options

You have two approaches for retrospective content:
  • Rootly templates — Use pre-built retrospective templates defined in Rootly. These automatically include timeline visualization and follow-up action item tracking with no additional setup.
  • Confluence templates — Build fully custom templates directly in Confluence using Liquid variables for dynamic content. Rootly fetches templates from your Confluence space via the API and applies them when creating pages.
If a Confluence template is selected in the workflow action, it overrides both the Custom Retrospective Template and the Rootly Retrospective Template fields.

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Next Steps

Installation

Connect your Confluence workspace to Rootly.

Workflows

Configure automated retrospective page creation.