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PUT
/
v1
/
live_call_routers
/
{id}
Update a Live Call Router
curl --request PUT \
  --url https://api.rootly.com/v1/live_call_routers/{id} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/vnd.api+json' \
  --data '{
  "data": {
    "type": "live_call_routers",
    "attributes": {
      "kind": "voicemail",
      "enabled": true,
      "name": "<string>",
      "country_code": "AU",
      "phone_type": "local",
      "voicemail_greeting": "<string>",
      "caller_greeting": "<string>",
      "waiting_music_url": "https://storage.rootly.com/twilio/voicemail/ClockworkWaltz.mp3",
      "sent_to_voicemail_delay": 123,
      "should_redirect_to_voicemail_on_no_answer": true,
      "escalation_level_delay_in_seconds": 123,
      "should_auto_resolve_alert_on_call_end": true,
      "alert_urgency_id": "<string>",
      "calling_tree_prompt": "<string>",
      "paging_targets": [
        {
          "id": "<string>",
          "type": "service",
          "alert_urgency_id": "<string>"
        }
      ],
      "escalation_policy_trigger_params": {
        "id": "<string>",
        "type": "Service"
      }
    }
  }
}'
{
  "data": {
    "id": "59a400da-5f34-471b-b8ee-6fcd1815b9e9",
    "type": "live_call_routers",
    "attributes": {
      "kind": "voicemail",
      "name": "live_call_router_staging",
      "country_code": "US",
      "phone_type": "local",
      "phone_number": "+14155551234",
      "voicemail_greeting": "Temporibus ipsa possimus consequatur.",
      "slug": "quod-explicabo-eum-tempora",
      "enabled": true,
      "created_at": "2025-11-27T00:11:03.118-08:00",
      "updated_at": "2025-11-27T00:11:03.614-08:00",
      "calling_tree_prompt": "Quae ad quidem in.",
      "paging_targets": [
        {
          "id": "e7d459d7-54aa-40f9-96d6-f1a7bc6345fd",
          "type": "service",
          "alert_urgency_id": "eb053707-9f5e-46d0-ad39-51af976c7a24"
        }
      ]
    }
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Body

application/vnd.api+json
​
data
object
required

Response

live_call_router updated

​
data
object
required