> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rootly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Status Pages

> Share service health and incident updates with specific customers or segments, behind a login.

Give the customers who need it a status page that only they can see. You keep your public page for everyone else, and share more with the accounts that expect a closer view of your service health.

## When to Use a Customer Page

* Specific accounts or segments should see service health that isn't public
* Viewers should have to sign in before they can see anything
* You want to control exactly who has access

## Compare the Page Types

| | Internal | Public | Customer |
| - | - | - | - |
| Who can see it | Your Rootly organization only | Anyone with the URL | Specific accounts or segments |
| Login | SSO-protected for employees | None | Required, with a password or SSO |
| Access | Automatic | Open | Invite only |
| Custom domain and branding | n/a | Yes | Yes |
| Good for | Your own teams | Customers and partners at large | Specific accounts or segments |

## Create a Customer Page

**1. Add a New Page**

Go to **Status Pages** and click **Add New Status Page**.

**2. Choose Customer**

Choose **Customer**, then click **Continue**.

**3. Name the Page**

Name the page and add a description. These are internal to Rootly and aren't shown on the page.

**4. Choose How Viewers Sign In**

Choose how viewers sign in, with a password or SSO. See [Authentication Methods](https://docs.rootly.com/configuration/status-page-authentication-methods.md).

**5. Add Components and Invite Viewers**

Add [components](https://docs.rootly.com/configuration/components.md), then invite the people who should have access.

**6. Point Your Domain at It (Optional)**

To use your own domain, see [Custom Domain Names for Status Pages](https://docs.rootly.com/configuration/custom-domain-names-for-status-pages.md).

## How Customer Pages Behave

* Viewers must authenticate before they can see the page.
* Access is by invitation.
* Customer pages support custom domains and branding, like public pages.
* You post incidents, scheduled maintenance, and announcements the same way as on any other page. See [Publishing Updates](https://docs.rootly.com/configuration/publishing-incidents.md).

***

## Related Pages

> [card] [Status Pages Overview](https://docs.rootly.com/configuration/status-pages.md)
>
> Internal, public, and customer pages, and when to use each.

> [card] [Authentication Methods](https://docs.rootly.com/configuration/status-page-authentication-methods.md)
>
> Password and SAML access for a status page.

> [card] [Custom Domain Names](https://docs.rootly.com/configuration/custom-domain-names-for-status-pages.md)
>
> Point your own domain at a status page with CNAME + CAA records.

> [card] [Free Status Pages and Limits](https://docs.rootly.com/configuration/status-page-limits.md)
>
> What's included, and what to do when you reach the limit.


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